One portal, four simple steps
You’ll always see where you are, what’s next, and why a later step is still locked. Nothing is rushed — trust is built one step at a time.
- Step 1
Introduction
Create a free account with your contact info and your dog's basics, then book a 15-minute introductory call. We'll talk about your dog's needs and whether I'm the right fit.
Available right away.
- Step 2
Meet-and-greet
After our call, I'll unlock an in-person visit at your home. You'll share your address, unit, parking, and arrival instructions, plus a short pre-screening questionnaire. We'll walk through routines, equipment, and access together.
Unlocks after I approve moving forward from our call.
- Step 3
Onboarding
Complete your dog's care profile, upload vaccination records, and review and sign the care documents — safety standards, service agreement, emergency vet authorization, and home access. You can start these before the meet-and-greet and save your progress anytime.
Most items unlock after our call.
- Step 4
Approved for care
Once the meet-and-greet is done and your documents are approved, I'll give final approval. Then you can book walks and visits, message me, and receive a Paw Report — with photos and notes — after every visit.
Unlocks after my final approval.
After every visit
A Paw Report with actual start and finish times, potty breaks, water and meals, mood, photos, and a personal note from me.
Your information stays private
Home access details are kept separate, never shown in notifications, and I never ask for lockbox or alarm codes in a form.